Drop ship program

Benefits of wholesale drop ship program

We offer hundreds of products we stock in our warehouses to you for wholesale prices. You simply download our product file containing the image, price, suggested retail price and upload them to your website or eBay. You do not have to worry about the costs involved with warehousing or hiring and maintaining employees. Once you get an order from a customer and send it to us, we take it from there. We professionally package the product and ship it to your customer within 2 to 5 business days. We then charge your credit card for the product wholesale price, shipping and our small drop ship fee. It is that simple.

Wholesale Rates will be enabled to view on the website once the Wholesale Account is opened and confirmed by us.

To join our wholesale and drop ship program

To Open a Wholesale/Drop Ship account, Please email following business information.

Company Name

Shipping/Billing Address

Email address

Phone number

Also include a copy of your resale tax permit/ Business Tax ID or you may Fax to 1 888-562-9351

Email address:  sales@benjara.com

Your account will be activated and you will receive the Login information via email.

Drop Ship Program - Frequently Asked Questions

1.       Do I need to have a seller's permit?

Yes, we require our members to have a reseller's permit or Business Tax ID.

2.       Is there a drop-shipping fee per order?

Yes, we do charge a $4.00 drop-shipping fee per shipment/Order.

3.       Do you require a minimum purchase?

No, we do not have a minimum purchase requirement for Drop ship Accounts. In addition, you will not be charged additional drop ship fees if several products are sent to the same address.

4.       Can I get a discount for quantities?

Yes, we have a Quantity pricing for 2 or 4 of the same SKU. If need 12 or more of same SKU, please email to- sales@benjara.com

5.       What payment methods do you accept?

We accept Visa, Master Card, and Amex.

6.       Where do you ship from?

All shipments are FOB, California Zip 90723.

7.       Do you ship internationally?

Yes. We use US Postal service to ship international Orders. No Damage Claims are accepted on International shipping.

8.       Is there any Custom and Duty Fees on International Orders?

Custom and duty fees may be imposed by the recipient country. We are not responsible to notify or charge customers for any additional custom and/ or duty fees. The recipient is responsible for all applicable custom and/ or duty fees upon receipt of the order.

9.       Can my order be shipped to a PO Box or APO address?

Yes. We recommend specifying the service priority or parcel post to ship to PO Box, due to the difference in transit and shipping cost.

10.   What is your return policy?

We guarantee against manufacturers' defects for 14 days from the date of the delivery. We must be notified of the defect within 5 days of the product delivery, otherwise return policy is voided, no exceptions.

All returns/exchanges must be made within 14 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.

Unwanted products may be returned with prior authorization only!

All returned merchandise is reimbursed for the original purchase price less shipping & handling and must have a Return Merchandise Authorization number (RMA#). Unwanted product returns will be subject to a 15% restocking fee.

Refused Delivery:

Customers will be responsible for all charges associated with shipping and handling. Once the merchandise is returned to our warehouse, credit will be issued for the original purchase price less shipping and handling (both ways).

All reimbursements are done in the form of company credit which can be used towards new orders.

11.    How long does it take to process and ship orders?

Most orders are processed and shipped within 3 to 5 business days.

12. How do I track my packages that have been shipped?

Once the package is shipped, you will also receive an email notification with tracking and order reference number.

13. How do you calculate shipping charges?

Shipping charges will be determined at mailing.

14. Which shipping method do you offer?

We ship with Fed Ex and USPS.

15. What is the delivery time for orders?

The delivery time depends on the shipping method selected and your destination. Please refer to Fed Ex/USPS time in transit information for each shipping option.

16. Do you collect sales tax?

Yes, we collect sales tax of 9.75% to all California destinations and 7.25% when a shipment goes to Illinois address.

Our Contact Info:

Sales & Customer Service

Benzara Inc

Tel 630-219-0307

Fax 888-562-9351

Email:sales@benjara.com

Website: www.woodlandimport.com

We reserves the right to cancel any order due to pricing changes with manufacturers, pricing errors, omissions, mistakes, or for any other reason. While we make every effort to satisfy every customer and fill every order, occasionally we make a mistake on our website regarding pricing, in stock status of a product, or description. In these instances customer service will notify you of the mistake and ask if you would like to cancel the order or proceed with the correct pricing or information.

Privacy Policy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected?

As part of the order process, the following information is collected from Customers:

Name

Shipping/Billing Address

Email address

Phone number

Credit/Debit Card Information

How That Information Is Used:

The information we collect is used such as to fill order, to contact buyers if they have questions.

Our Commitment to the Security of Your Data

We will never sell any customer information, including e-mail addresses, to any third party. This is our pledge to you, our customer. Any information gathered on this site will be used only for the purpose of setting up commercial accounts and communications regarding orders.

Limitations: Even though we try our best to ensure your privacy and security and always look to use the best available and tested technologies to guard and protect our Web site and our customers, we face the same risks as all Internet companies.